Nomad AI Bootcamp - LLM Training Platform

🎯 Understanding LLMs for Property Management ⏱️ 10 min

Why LLMs Matter for Nomads

As a technology platform, Nomad empowers property owners with tools that reduce traditional management headaches. LLMs are another powerful tool that can help our team provide even better service to property owners and tenants while streamlining our daily operations.

What's an LLM?

A Large Language Model (LLM) like ChatGPT is an AI trained on vast amounts of text to understand and generate human-like responses. For Nomads, it's like having an intelligent assistant that understands property management challenges and can help with communication, documentation, and problem-solving.

What LLMs CAN do for Nomad operations:

✅ Draft professional responses to property owner inquiries about Guaranteed Rent
✅ Create clear explanations of Nomad's services for potential clients
✅ Summarize tenant screening reports and lease agreements
✅ Improve internal communications about property listings
✅ Help explain complex property protection policies
✅ Role-play difficult conversations with property owners or tenants

What LLMs CAN'T do (critical for property management):

❌ Access real-time property or tenant data from Nomad's systems
❌ Make binding decisions about lease agreements or payments
❌ Guarantee accuracy of legal or financial information
❌ Handle sensitive tenant personal information securely
❌ Replace human judgment on complex property issues
❌ Remember previous conversations or client history

For Nomads: LLMs are tools to enhance your expertise, not replace it. Always review AI-generated content for accuracy, especially when dealing with Guaranteed Rent policies, property protection details, or tenant screening results.

🎯 Challenge: Test Your Property Management AI Knowledge!

Complete the quiz below to earn your first 50 points!

When should Nomads be MOST cautious using an LLM?

When drafting a routine property listing description
When handling tenant personal financial information
When explaining Nomad's Guaranteed Rent program
When improving internal team communications

🤖 Try Your First Nomad AI Interaction!

Ask the AI to explain a Nomad concept in simpler terms for a property owner:

🏢 Nomad-Specific Use Cases ⏱️ 15-20 min

Let's explore how LLMs can help with tasks specific to Nomad's property management platform:

🏆 Challenge: Master Nomad Communication!

Complete all 6 use cases to earn the "Nomad Communication Master" badge!

7. Dialpad Call Follow-up Emails

Transform call transcripts into professional follow-up emails with action items

You are a Nomad. Create a follow-up email from this Dialpad call transcript. Include: - Summary of what was discussed - Clear action items with owners - Next steps and timelines - Professional tone appropriate for the relationship - Subject line [Paste Dialpad transcript here]

🎯 Create Professional Call Follow-up

Paste your Dialpad call transcript and get a professional follow-up email:

1. Property Owner Inquiries About Guaranteed Rent

Scenario: Owner asks: "How does Guaranteed Rent work if my tenant stops paying after 2 months?"

You are a Nomad. Draft a clear, reassuring response to a property owner asking: "How does Guaranteed Rent work if my tenant stops paying after 2 months?" Include: - Explanation of Nomad's 3-month payment guarantee - What happens during the guarantee period - How Nomad handles tenant issues - Professional and confident tone - Reference to Nomad's technology platform benefits

🎯 Your Turn: Security Deposit Program Inquiry

Write a prompt to respond to: "I'm concerned about your Flexible Security Deposit Program. What if the tenant doesn't pay the full deposit?"

2. Property Listing Optimization

Before: "3 bed 2 bath house for rent, good location, recently updated"

🎯 Enhance Property Listings

Ask AI to create a compelling property description that highlights Nomad's services:

3. Tenant Screening Report Summaries

🎯 Screening Report Communication

Create a summary of screening results for a property owner:

4. Property Protection Plan Explanations

🎯 Explain Complex Coverage

5. Internal Team Updates

🎯 Professional Team Communication

6. Difficult Conversation Practice

🎯 Role-Play Property Owner Concerns

✋ Hands-On Nomad Practice ⏱️ 15-30 min

🎯 Ultimate Nomad Practice Challenge!

Complete both property management exercises to earn the "Nomad Hands-On Hero" badge!

Practice Session Guidelines

Choose a real Nomad scenario from your work
Write a clear, specific prompt with Nomad context
Test with AI and review for accuracy
Refine to match Nomad's communication style
Share insights with your team

🎯 Practice Exercise 1: Property Owner Maintenance Concern

Scenario: Property owner emails: "My tenant reported a broken AC unit and wants it fixed immediately. They're threatening to withhold rent if it's not fixed by tomorrow. What should I do?"

Write your Nomad-focused prompt:

How would you improve your prompt?

🎯 Practice Exercise 2: New Property Owner Onboarding

Scenario: New property owner signed up for Guaranteed Rent but seems confused about:

How tenant screening works with Nomad
When they'll receive their first guaranteed payment
What happens if current tenant doesn't meet Nomad's criteria

🎓 Advanced Nomad Prompting ⏱️ 10-15 min

🏆 Nomad Prompt Engineering Master Challenge!

Master the NOMAD framework to earn the "Nomad Prompt Engineer" badge!

The NOMAD Framework for Property Management Prompts:

Nomad Context: Reference specific Nomad services and values
Outcome: Specify the desired result or action
Message Type: Email, internal update, client communication, etc.
Audience: Property owner, tenant, team member, prospect
Details: Include relevant property, tenant, or policy information

🎯 NOMAD Framework Challenge

Weak prompt: "Help me write something about rent collection."

Transform it using the NOMAD framework:

Reusable Nomad Communication Template:

You are a Nomad. Write a [MESSAGE TYPE] to a [AUDIENCE] regarding [SPECIFIC ISSUE]. Nomad Context: [Reference relevant Nomad services - Guaranteed Rent, Property Protection, Digital Platform, etc.] Property Details: [Property type, location, current situation] Desired Outcome: [What action or understanding you want] Tone: [Professional/Reassuring/Educational/Urgent] Include: - [SPECIFIC NOMAD BENEFIT 1] - [SPECIFIC NOMAD BENEFIT 2] - [NEXT STEPS OR CALL TO ACTION] End with confidence in Nomad's technology platform and services.

🎯 Nomad Template Testing Challenge

Use the template above for a specific property management scenario:

Advanced Nomad Techniques:

Service Integration: Always mention relevant Nomad services
Value Proposition: Highlight how Nomad reduces owner hassles
Technology Focus: Reference Nomad's digital platform benefits
Confidence Building: Use language that builds trust in Nomad's expertise

🤝 Nomad AI Success Plan ⏱️ 10-15 min

🎉 Final Challenge: Your Nomad AI Commitment!

Make your commitment to earn the "Nomad LLM Champion" badge and complete your training!

Property Management Specific Concerns

🤖 Ask Nomad AI About Your Concerns

Have a question about using LLMs in property management? Ask our AI assistant!

Success Metrics for Nomads:

Faster response times to property owner inquiries
More consistent messaging about Nomad services
Improved tenant screening communication
Better property listing descriptions
Enhanced team collaboration and updates
Increased confidence in complex policy explanations

🎯 Your Personal Nomad AI Action Plan

What's one specific way you'll use LLMs to improve your Nomad work this week?

🏆 Your Nomad Training Score

Points Earned: 0

Badges Earned: 0

Nomad Rank: Novice

Your Next Steps as a Nomad:

Join the Nomad LLM Tips Slack channel
Practice AI prompts with real Nomad scenarios weekly
Share successful prompts with your team
Contribute to the Nomad-specific prompt library
Attend monthly Nomad AI office hours
Use AI to enhance your communications

🚀 LLM Mastery Training